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Customer:

"I really don't understand why it's taking so long to send ----- underoutup the goods. We ----- putpositionedplaced the order more than three weeks ago, and we still haven't been told when the items will be delivered."


Supplier:

"I appreciate this is rather ----- frustratingviableintriguing , but a flood in our main warehouse means we've been unable to ----- investigatemaintainfulfil orders as quickly as we would hope.

We're working through the order backlog as quickly as we can.

Let me see if I can check the status of your order while you're on the line ...

Your order is due to be ----- dispatcheddirecteddiscounted next Wednesday and should reach you next Friday at the latest. You'll receive an email ----- letternotificationdemand when the goods are on their way with an expected delivery date and time."

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