Terms of Website Use

These terms of website use (together with the documents referred to in it) tells you how you may use our website businessenglish.com and subdomains thereof (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of website use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of these terms of website use for future reference.

By using our site, you confirm that you accept these terms of website use and that you agree to comply with them. If you do not agree to these terms of website use, you must not use our site.

Other applicable terms

These terms of website use refer to the following additional terms, which also apply to your use of our site:
  • Our Privacy Policy at www.businessenglish.com/privacy-policy.html, which sets out the terms on which we process any personal data we collect from you, or that is otherwise collected by us or provided to us.
  • Our Cookie Policy at www.businessenglish.com/cookie-policy.html, which sets out information about the cookies on our site.
  • Our Teacher Terms of Use at www.businessenglish.com/teacher-terms-of-use.html which sets out how a teacher of a registered user may access the site
  • If you choose to access the paid for subscription-only content on our site, our subscription terms apply as accessible from your account page at www.businessenglish.com/user.html when logged in to the site. If there is any conflict between these terms of website use and our subscription terms, the provisions of our subscription terms shall apply. For the avoidance of doubt, these terms of website use apply to a Getting Started account.

Information about us

businessenglish.com is a site operated by BusinessEnglish.com Ltd ("We"). We are registered in England and Wales under company number 08567639 and have our registered office at 5 Godalming Business Centre, Woolsack Way, Godalming, Surrey GU7 1XW, UK.

Changes to these terms

We may revise these terms of website use at any time by amending this page (www.businessenglish.com/terms-of-website-use.html).

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may suspend, withdraw, discontinue change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Access to certain areas of our site is made available free of charge.

We may restrict access to the Services from certain countries. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We will not be liable to you if for any reason our site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of website use and other applicable terms and conditions, and that they comply with them.

For certain accounts, we may at our discretion from time to time permit access to some or all of the learning records and/or related learning materials to a registered user’s teacher of English. Access is granted to a teacher solely for the purposes of assisting the student who has requested access (and no other student), to learn English and in accordance with the Teacher Terms of Use. Access may be withdrawn by us at any time without notice.

Your account and password

You are responsible for ensuring that you keep any user identification code or password confidential. We are not liable for any losses or damages you may experience from failing to do so. You are solely responsible for all activities that occur within your account, you must notify us immediately if you suspect there has been unauthorised access to or use of your account and provide all reasonable assistance to bring an end to such unauthorised access or use. You must not share your password with any other person to ensure that the number of Users authorised to access the Service is not exceeded and that each set of access credentials shall only be used by one person. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of website use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at the email address shown at www.businessenglish.com/about.html.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may not print, download (other than as required for you to view our site online using a standard personal web browser in the course of a visit to our site) or distribute any page(s) or other information from our site. You may not attempt to access any materials or other parts of our infrastructure using any automated system. You may not attempt any bulk downloads or any materials or other parts of our infrastructure.

You must not re-sell, sublicense or distribute any part of the content on our site for or otherwise commercially exploit any part of the content on our site without obtaining a licence to do so from us or our licensors as applicable as owner of the intellectual property. If you print off, copy or download any part of our site in breach of these terms of website use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of website use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. Your consumer statutory rights are not affected.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, you must ensure that your content complies with all applicable laws and regulations and by uploading the content to the site, you are not breaching any third party copyright or other intellectual property rights.

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

If you believe any content on our site infringes your copyrights, you may submit a notice to us including the following information (a) a physical or electronic signature of a person authorised to act on behalf of the owner of any exclusive right that is allegedly infringed; (b) identification of the copyright work claimed to have been infringed; (c) identification of the content that is claimed to be infringing; (d) information reasonably sufficient to enable us to contact you, including your name, email and/or postal address; (e) a statement that you have a good faith belief that use of the content on the site is not authorised by the copyright owner, its agent and/or the law; and (f) a statement that the information in the notice is accurate and under penalty of perjury, you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.


We do not guarantee that our site will be secure or free from bugs or viruses. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply with all applicable laws and regulations.

If you wish to make any use of content on our site other than that set out above, please email us at the email address shown at www.businessenglish.com/about.html to request permission.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Applicable law

If you are a consumer, please note that these terms of website use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of website use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trade marks

Information on our trademarks can be found at www.businessenglish.com/about.html.


Where a translation of these website terms of use is provided by us, the English version shall prevail in case of any discrepancy between the English version and the translated version.

Contact us

To contact us, please email us at the email address shown at www.businessenglish.com/about.html. Thank you for visiting our site.

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