Fault finding


A description of difficulties experienced by a company selling plates with personalised designs.

a kiln = an oven used to fire clay to make plates, cups, vases, etc

Select the best option from those shown.

One of our three kilns a fault over the weekend. It's not reaching the temperature.

We are still trying to identify the of the issue.

We're currently operating at reduced capacity, and we need to resolve the issue soon because customer orders are starting to up.

We're at risk of being unable to meet our usual three-day time.

If we can't solve the problem by the middle of November, we may have to turn business in the holiday season.

   
 
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